Terms of Service

Last updated: December 2024

1. Agreement to Terms

By accessing or using the Xaharo website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These terms constitute a legally binding agreement between you and Xaharo, governed by Australian law.

2. Services

Xaharo provides digital marketing services for dental practices, including but not limited to:

  • Local SEO and Google Maps optimisation
  • Website development and design
  • Online reputation management
  • Digital marketing strategy and consulting

Specific services, deliverables, and fees will be outlined in individual service agreements or proposals provided to clients.

3. User Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our website or services
  • Not attempt to gain unauthorised access to any part of our systems
  • Comply with all applicable Australian laws and regulations

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Xaharo or its licensors and is protected by Australian and international intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

For client work, intellectual property ownership and licensing terms will be specified in individual service agreements.

5. Payment Terms

Payment terms for our services are outlined in individual service agreements. Generally:

  • All prices are quoted in Australian Dollars (AUD) unless otherwise specified
  • Invoices are due within 14 days of issue unless otherwise agreed
  • We reserve the right to suspend services for overdue accounts
  • GST applies to all services provided within Australia

6. Limitation of Liability

To the maximum extent permitted by Australian Consumer Law, Xaharo's liability for any claim arising from our services is limited to the fees paid for those services.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Nothing in these terms excludes or limits consumer guarantees under the Australian Consumer Law that cannot be excluded or limited.

7. Disclaimers

While we strive to provide accurate information and effective services:

  • We do not guarantee specific results from our marketing services
  • Search engine rankings and online visibility depend on many factors beyond our control
  • Our website is provided "as is" without warranties of any kind
  • We do not warrant that our website will be uninterrupted or error-free

8. Indemnification

You agree to indemnify and hold harmless Xaharo, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or breach of these terms.

9. Termination

We may terminate or suspend your access to our website or services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

Termination of ongoing service agreements will be governed by the terms specified in those agreements.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or accept responsibility for the content or practices of these external sites.

11. Governing Law

These terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Queensland.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

13. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

Email: hello@xaharo.ai
Website: xaharo.ai/contact