Build a ⭐️⭐️⭐️⭐️⭐️ ReputationWithout Chasing Patients for Reviews
One Bad Review Shouldn't Define Your Practice
You're not forgetting to ask for reviews because you don't care, you're busy focusing on patients.
Happy patients forget by the time they reach their car—verbal requests go nowhere, and by the time you remember to follow up, the moment's passed and they've moved on
One 1-star review sits at the top of your profile, wiping out months of good work. You lie awake at 2am agonising over how to respond without making it worse.
You're paralysed by fear of saying the wrong thing, will you violate privacy? Sound defensive? Trigger an AHPRA complaint?
Your reception team is too slammed to chase reviews, patient recalls are more important.
Manual follow-up systems work for a week, then fall apart when the phones are ringing and the waiting room's full
You didn't go to dental school to become a reputation manager. That's where we come in.
Is This Right For Your Practice?
This service is built for single clinic Australian dentist-owners who work in their practice. If you're tired of juggling patient care with Google review anxiety, and you want a partner who runs this for you (not just advises), keep reading.
How We Handle Reputation Management For You
We don't just set up a system and walk away. We run your entire reputation strategy—from automated review requests to AI-powered response drafting to ongoing monitoring.
Here's what makes our approach different: We integrate review generation directly into your patient journey. Within 2 hours of appointment completion, happy patients receive an SMS with a direct Google review link—while the experience is still fresh and positive. No manual chasing. No "forgetting to follow up." It just happens automatically.
When reviews come in (good or bad), our AI drafts responses that follow Australian Privacy Principles and AHPRA social media guidelines. You review in 30 seconds, approve, and it's posted. We handle the research, drafting, and compliance checking—you maintain final control and your practice voice.
For negative reviews, we give you response frameworks that acknowledge without confirming patient identity, empathise without defending clinical decisions, and invite offline resolution. You'll never feel paralysed or risk a privacy complaint again.
The result? Practices using our system see consistent 5-star review flow, improved Google ratings over 90 days, and practice owners who sleep better knowing every review gets a professional, compliant response—without adding work to their day.
How It Works
Setup → Integrate & Automate
We integrate review requests with your PMS so SMS goes out automatically within 2 hours post-appointment. We set up response frameworks and AI training specific to your practice voice and compliance requirements.
Monitor → Catch Every Review
Ongoing monitoring means we catch every review across all platforms, draft every response, track rating trends over time, and adjust strategy based on what's working for your specific patient base. You get monthly reporting that shows review volume, rating changes, and response performance—with zero daily oversight required from your team.
What We Handle For You
Automated review request SMS sent within 2 hours post-appointment (direct Google link)
Integration with your practice management software (triggers from completed appointments)
AI-powered review response drafting (AHPRA + Privacy Principles compliant)
Human review and approval workflow (you approve in 30 seconds)
Negative review response frameworks (acknowledge, empathise, invite offline resolution)
Multi-platform reputation monitoring (Google, Facebook, HealthEngine, others)
Monthly reputation reporting (rating trends, review volume, response performance)
Strategy adjustments based on what's driving results for your practice
Why Partner With Xaharo?
Full-service, bundled partnership
Reputation management works better when integrated with your local SEO, website, and patient communications. One retainer covers everything.
Hands-on operator
We run this for you—monitoring reviews, drafting responses, adjusting strategy. You maintain control without doing the work.
Proven builder + dental insider
20 years scaling a business to $30M, now an owner/shareholder in a dental practice. We've lived both sides.
Services That Work Well Together
FAQs
FAQ
Your reputation works 24/7, even when you're not.Stop worrying about Google reviews and start attracting more patients with a⭐️⭐️⭐️⭐️⭐️ reputation.
Build the reputation your clinical excellence deserves. We'll handle the review generation and response management so you can focus on what you do best, delivering excellent patient care.
Cancel anytime. 90-day satisfaction guarantee. Month-to-month partnership.